These garage door answers are for Shreveport, LA and the cities on our route. They are not a repair. If the door is heavy, crooked, or off the track, call 318-478-9963 and leave it alone.
FAQ
What are the symptoms of a broken garage door spring?
A loud bang, a door that will not lift or feels very heavy, a crooked door, or an opener that hums and does not move the door. A gap in the coil means it snapped.
Is it safe to operate a garage door with a broken spring?
No. The spring carries the door. The opener can burn up, a cable can snap, or the door can drop. Call 318-478-9963 and leave it.
How much does garage door repair cost in Shreveport, LA?
We do not post prices. Call for a free phone estimate. The repair is quoted again before any work starts.
Is my problem the opener or the spring?
If the door is heavy by hand, treat it as a spring. If the door moves easily by hand but the opener does nothing, look at the opener, remote, or sensors.
Do you offer same-day garage door repair?
Same-day is the goal when you call early and the parts match. If we cannot make today, we say so on the call.
Can I get evening or weekend repair?
Ask when you call. After-hours is by request. We are not a 24/7 shop.
What does a frayed cable look like?
Loose strands, a cable off the drum, or a door that hangs lower on one side. Stop using the opener.
What should I do if the door is off the track?
Stop. Do not pull the red release. Keep clear and call 318-478-9963.
My remotes stopped working. Is that an opener repair?
Try the wall button. If the wall button works, it is often the remote or keypad. If nothing works, call and describe it.
What is the difference between torsion and extension springs?
Torsion springs are on a shaft above the door. Extension springs run along the horizontal tracks. They are not interchangeable.
When should I replace the whole door?
When panels are rotted, creased, or full of holes, or you want a different insulated door. A single broken spring is a repair.
Can I replace a garage door spring myself?
No. Do not wind a torsion spring. Call 318-478-9963.
What happens on the service call?
You describe the door, get a free phone estimate, and we confirm the quote on site before work. If the job is different than it sounded, we stop and tell you.
Which cities do you cover?
Shreveport, LA, plus Bossier City, Blanchard, Greenwood, and Stonewall. Benton and Haughton by request. Not all of Caddo Parish or Bossier Parish.
How long does garage door repair take?
A straightforward spring, cable, or opener repair is often one visit once we are there. We tell you if parts have to be ordered.
Do you take text messages?
No. Call 318-478-9963. There is no text line and no form on this site.
What happens when you call
- Call 318-478-9963. Say Shreveport, LA or the city you are in.
- Describe what the door is doing. Up, down, or stuck partway. A bang, a loose cable, a dead remote. If a car is stuck or the house is open, say so.
- Get a free phone estimate and a time. We say what it sounds like and when someone can come. The repair is quoted again before any work starts. If today is not realistic, we say so.
Call for a free estimate
Call and tell us what the door is doing. We quote before any work starts.